Vukko Support

Need help with Vukko? We're here for you.

How do I sync my data across devices?

Sign in with Google or Apple from the Settings screen to enable cloud sync. Once signed in, your baby's data is securely stored in Firestore and automatically available on any device where you sign in with the same account.

Is my baby's data private and secure?

Yes. When you're signed in, your data lives in Google Firebase Firestore and is protected by security rules that only allow your own account to read or write it. In Guest mode, your data is stored only on your device and is never sent to our servers.

How do I delete my account and data?

Open Settings and tap Delete Account. This permanently removes your account and all associated data from our servers. This action cannot be undone, so make sure it's really what you want before confirming.

Can I use the app without creating an account?

Yes — tap Continue as Guest to use Vukko without signing in. Your data is saved locally on your device, but it won't sync across devices and may be lost if you uninstall the app or switch phones.

How do I report a bug or request a feature?

We'd love to hear from you! Send us an email describing the issue or your idea, and we'll get back to you as soon as we can.

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